100% Secure Shopping

Shopping online at SpecialtyGifts.com is 100% secure. We use a 128bit SSL certificate provided by GeoTrust.com when placing all orders. This means that all information, such as name, address and your credit card number enter in the checkout section of our online store is 100% secure and encrypted. Our GeoTrust 128Bit SSL certificate provides authentication so that you are in direct communication with SpecialtyGifts.com.

Online Order Status

By clicking on the My Account link from the top header menu bar, you may view the status of any order placed online once you have logged into your account. While there you can view current or past orders and track them if the package has been shipped and enabled with the tracking information. If no results are given or you would like to get more details, simply call us toll free at 1-800-551-7970.

Please note: You must register prior to placing an order to view your online order status.

Our Guarantee

The Best Guarantee for our customers!

SpecialtyGifts.com gives our members an 30-Day Money Back Guarantee on all items we offer. If for any reason you do not wish to keep any item ordered from us, SpecialtyGifts.com guarantees that you may return it to us for 100% of everything you have paid, excluding postage, at any time within 30 days of receipt of your order.

We take pride in offering the finest quality collectibles and the best value anywhere so much we can offer our members the best guarantee you'll find anywhere... on or off the web.

To return an item, simply call us toll free at 1-800-551-7970.

Ordering Online

Browse through the store by clicking on the title of the collectible or use the search feature to find an item that you wish to buy.

When checking out; if you are already a register customer and are signed in it will display your payment information. If you are not a registered user then you will need to use the Create Account directly above the Billing and Shipping information boxes.

Select a shipping option.

Proceed with the checkout proccess. Once you have placed your order you will received a order number. Copy down that information or print the page for your records. You will also receive a confirmation email wish your order information to the email address you have on your account.

Order Information

Orders that are in stock and are received Monday through Friday will be processed within 1 business day of receipt (processing time does not include weekend days or major holidays). Orders placed on Saturday and Sunday will be processed on the following Monday if in stock. Orders with Express Ship will be processed the same day if in stock and if received before 1:00 PM, Standard Time (see Shipping page for detailed information about Shipping options). Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).

Free Standard Shipping (On Purchases Over $150)

Offer details: Applies to orders that meet the minimum purchase requirement. Minimum purchase requirement does not include shipping charges and applicable sales tax. Price is after discounts, coupons, and instant rebates. This offer is good for the UPS ground shipping method within the United States only. If you choose a different shipping method, shipping charges will apply.

In stock orders that are received before 2 pm EST; on a business day, usually ship within 24-48 hours. Specialty Gifts reserves the right to end or change this free shipping offer at any time.

Holiday Schedule Deadlines

To guarantee delivery of in-stock items by 12/24/2008 within the contiguous United States, please refer to the shipping cutoff dates below.

Ground Shipping: order by 12/10/2008

3 Day Select: Order by 12/18/2008

2 Day Select: Order by 12/19/2008

Next Day Air: Order by 12/22/2008

Delivery guarantees are confingment upon credit card authorization and/or verification and time of order. All 3 Day Select, 2 Day Select, and Overnight Orders must be placed via the web or phone no later than 12PM EST, orders placed after this will begin processing the following day. Please allow 48 hours for processing orders. PO Box, APO, Alaska, Hawaii, Puerto Rico, International, and US Territories are shipped via US Postal Service, therefore are not included in this shipping guarantee.

Contact Information

Specialty Gifts, LLC.
140 N. Main Street • Mount Airy, North Carolina 27030-3106
Local Retail: (336) 789-2260 • Fax: (336) 789-2260

Toll Free Customer Service: 1-800-551-7970
Customer Support Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it